Support resources

This section includes information about all the support that is available to you on Tradeshift and the ways in which you can get in touch with us in case of any issues.

How to contact Tradeshift Support

If you are experiencing any technical issues while using Tradeshift, here is how you can contact us and keep track of your support request.  Any user (logged-out or logged-in) can request assistance by completing this form. Alternatively, you can also access the form from your customer’s support L...

87722 7 Created on 2019-07-24 16:58:35; Last updated on 2022-07-01 13:01:09

What is the Knowledge Base?

The Knowledge Base is our support and learning center that includes written articles about the Tradeshift platform and features, as well as company-specific articles. The Tradeshift generic documentation is available under the first section of the left-side navigation panel with the same name, and i...

1542 0 Created on 2022-05-30 11:51:27; Last updated on 2022-07-01 13:01:40

What is a landing page?

A landing page is a dedicated customer page that includes important information about interacting with your customers on Tradeshift. Each Enterprise Customer has their own landing page hosted on Tradeshift, and maintained by the Tradeshift team in collaboration with the customer team. Landing pages ...

1632 0 Created on 2022-05-30 11:53:03; Last updated on 2022-07-01 13:01:40